Privacy Policy

WHO ARE WE?

Guiltea is a limited liability company based in Belgium.
The VAT number is BE 0736.799.132
The address of our website is: https://www.guiltea.be

USE OF THE PERSONAL DATA COLLECTED :

GUILTEA undertakes, within the framework of its activities and in accordance with the legislation in force in Belgium and in Europe, to ensure the protection, confidentiality and security of the personal data of the users of its services, as well as to respect their privacy. This Policy informs you about the way in which GUILTEA, its subcontractors and its possible partners process your personal data. This Policy is particularly applicable to customers and users of offers and services and to visitors to this Site.

WHY GUILTEA PROCESSES YOUR DATA:

GUILTEA processes personal data only for specified, explicit and legitimate purposes.
To this end, the purposes pursued by GUILTEA are the following:
- To manage the identity of the customer or user and authenticate it,
- To manage the order,
- To invoice and collect payments,
- To provide pre-sales and after-sales service
- To process complaints,
- To communicate under customer management,
- To manage disputes,
- To operate services.

Your data is kept for the time necessary to fulfil the above-mentioned purposes. With regard to processing relating to the execution of the transaction, data may be kept for a maximum of three years from the last transaction.

GUILTEA also carries out data processing for purposes other than the strict execution of transactions. In this case, GUILTEA ensures that it has a legitimate interest in carrying out the processing. In addition, data processing may be subject, as far as necessary, to the collection of your consent, which you may withdraw at any time.

To this end, the purposes pursued by GUILTEA are the following:
- To organize direct marketing operations,
- To organize commercial operations,
- To organize contests,
- To analyze the uses of offers and services for statistics,
- To survey customers or users,
- To analyze the uses of offers to make proposals to customers and users.

Your data is kept for the time necessary to fulfill the purposes mentioned above.
GUILTEA also processes your data to meet its legal or regulatory obligations.
To this end, the purposes pursued by GUILTEA are:
- To keep the data required to be able to meet legal obligations,
- To manage requests for data communication from the authorized authorities

Your data may be kept for the time necessary to allow GUILTEA to meet its legal obligations.

WHICH DATA IS PROCESSED:

Depending on the case, GUILTEA processes your personal data, collected directly from you. GUILTEA may also be the recipient of data that has been collected from you by a third party. GUILTEA only processes data if it is strictly necessary for the purposes listed above.

WHO ARE THE RECIPIENTS OF YOUR DATA:

The data collected is intended for the internal services of GUILTEA and its subcontractors.
The data may also be processed by GUILTEA partners, service providers, subcontractors, competent authorities in the context of legal proceedings, judicial research, and requests for information from the authorities.

WHAT YOUR RIGHTS ARE:

You have the right to access, rectify and delete data concerning you. You can also oppose the processing carried out or ask for it to be limited.

HOW TO EXERCISE YOUR RIGHTS:

The User may exercise his rights by sending an email to GUILTEA.

Contact us

HOW SECURE YOUR DATA IS:

GUILTEA implements means designed to ensure the security of the files constituted from the personal data collected on the site.
GUILTEA ensures that your data are treated in complete security and confidentiality, including when certain operations are performed by subcontractors. To this end, appropriate technical and organisational measures to prevent the loss, misuse, alteration and deletion of your personal data are put in place. These measures are adapted according to the level of sensitivity of the data processed and according to the level of risk presented by the processing or its implementation.

COMMENTS:

When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and your browser's user agent are collected to help us detect unwanted comments.

EMBEDDED CONTENT FROM OTHER SITES :

Articles on this site may include embedded content (e.g. videos, images, articles). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account logged into their website.

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